Privacy Policy
How we collect, use, and protect your information.
Last Updated: December 2024
Introduction
East Lake Dental ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dental services.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name, address, email address, and phone number
- Date of birth and Social Security number (for insurance purposes)
- Dental and medical history
- Insurance information
- Payment information
- Information submitted through contact forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide dental care and treatment
- Schedule and manage appointments
- Process payments and insurance claims
- Communicate with you about your care
- Send appointment reminders
- Respond to your inquiries
- Improve our website and services
- Comply with legal obligations
HIPAA Compliance
As a dental practice, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations. A separate Notice of Privacy Practices detailing your rights regarding PHI is available at our office and upon request.
Information Sharing
We do not sell your personal information. We may share your information with:
- Insurance companies for claims processing
- Other healthcare providers involved in your care
- Service providers who assist our operations (under confidentiality agreements)
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. You can set your browser to refuse cookies, but some features of our site may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Children's Privacy
We provide dental services to children with parental consent. We do not knowingly collect personal information from children under 13 through our website without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: (248) 437-4119
- Email: elakedental@gmail.com
- Address: 201 S. Lafayette St., South Lyon, MI 48178